A skill to respond to the situation
I have an elementary training in responding to situations like this - responding to delicate situations like sexual assault victims and people who have suicidal ideations. And it’s not something that a - a normal person would be able to casually jump into and immediately say the right thing, because there’s not right thing to say. [...] It is a very - it’s more of [unclear] skill to respond to the situation, which is why there are entire careers dedicated to dealing with them. It’s - it’s almost like you have a sensation of walking on eggshells when you're dealing with the situation like that. And it may come [unclear] shock to you, almost as much as it is to the individual, where you have in - in our context here you have your [unclear] masculine friend and they - they confided in you that they’ve been sexually assaulted. That’s [short pause] an extremely er, “Wait a minute! What’s going on here?” sort of situation for most people. [...] So, it’s - it’s very difficult to directly intervene and usually the best you can do is to direct them higher - higher resources, or if it’s necessary, higher medical authority.